Delivery will be deemed to have taken place at the time Sugarfina places an order in the possession of any carrier service (e.g., UPS, USPS, or Federal Express) for customer delivery.
Sugarfina is not responsible for lost, stolen or damaged goods once an order leaves our possession.
If you choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day.
You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries.
Once your order is in the hands of the carrier, we have no control over the delivery process, and we recommend you choose a delivery date at least one day early to avoid disappointment.
We reserve the right to make deliveries in installments which shall not relieve you from your obligation to accept and pay for remaining deliveries.
WARM WEATHER SHIPPING
Sugarfina may choose to edit shipping days during the hotter months of the year.
For customers located farther than a three-day transit time (reach out to your Sugarfina sales representative if you are unsure of transit time to your location), we may advise you to upgrade your shipping to avoid melting of products.
If you elect not to upgrade your shipping method, Sugarfina will not be responsible or offer any replacement or reimbursement for melting.
